
FAQ
Designs Related FAQ
How Will My Order Be Delivered To Me?
Once your order is confirmed, it will be carefully packed using secure, tamper-proof packaging to ensure your jewellery arrives in perfect condition. We work with trusted delivery partners such as Delhivery, Bluedart, DTDC, and India Post to ship your order safely and reliably. After dispatch, you will receive a tracking link via email or SMS, allowing you to monitor your shipment every step of the way. Your order will be delivered directly to your doorstep within 3 to 7 working days, depending on your location. We currently deliver across India and also offer international shipping to select countries. If you have any questions or need assistance with tracking, our customer support team is always here to help.
What Should I Know Before Buying Jewelry?
Before buying jewelry, it's important to consider a few key factors to ensure you make the right choice. Start by understanding the type of jewelry you need—whether it’s for daily wear, a special occasion, or as a gift. Pay attention to the materials used, especially if you have sensitive skin—opt for hypoallergenic or skin-safe options like sterling silver, gold-plated, or stainless steel. Check the product details, including weight, size, stone type (if any), and care instructions. Always buy from a trusted seller who offers clear return and exchange policies, secure packaging, and customer support. Lastly, read customer reviews to get a sense of product quality and satisfaction. A little awareness can go a long way in choosing jewellery you’ll truly love and wear with confidence.
How Will I Know If Order Is Placed Successfully?
Once your order is placed successfully, you will receive an order confirmation email or SMS on your registered email address or mobile number. This message will include your order number, a summary of the items you purchased, and the total amount paid. If you created an account on our store, you can also log in anytime to view your order status under the “My Orders” section. If you do not receive a confirmation within a few minutes of placing your order, please check your spam or promotions folder, or contact our customer support team for assistance.
How Do I Check The Status Of My Order?
To check the status of your order, simply click the tracking link provided in your order confirmation or shipping email. This will show you real-time updates from our courier partner. If you have an account on our store, you can also log in and go to the “My Orders” section to view your order history and current status. In case you haven’t received a tracking link or are facing issues, feel free to contact our customer support team — we’re always happy to help you track your order.
What Kind Of Payment Methods Do You Have?
We offer a variety of secure and convenient payment methods to make your shopping experience smooth and hassle-free. You can pay using credit cards, debit cards, UPI, net banking, and popular digital wallets like Google Pay, PhonePe, and Paytm. We also offer Cash on Delivery (COD) for select locations across India. All online transactions on our store are processed through trusted, encrypted payment gateways to ensure your data and payment information remain completely safe.
Can I Pay Online?
Yes